Refund policy

At Aurum Forge Co., we stand behind every product we forge. If you're not completely satisfied with your purchase, we offer a 30-day return policy from the date of delivery.

To be eligible for a return, items must be unused, in their original condition, and in original packaging. Personalised or engraved items are non-refundable unless they arrive damaged or defective.

To initiate a return, contact us at [your email] with your order number and reason for return. Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.