Forged for Those Who Build Their Legacy
Frequently Asked Questions
What materials does Aurum Forge Co. use?
Aurum Forge Co. specializes in premium metalwork crafted from the finest materials including solid gold, sterling silver, and hand-forged steel. Each piece is meticulously crafted to ensure exceptional quality and durability that will last a lifetime.
How long does it take to receive my order?
Most orders ship within 3-5 business days. Custom and bespoke pieces may take 2-4 weeks depending on complexity. We provide tracking information with every shipment so you can monitor your order's progress.
Do you offer custom or bespoke designs?
Absolutely! We pride ourselves on creating custom metalwork pieces tailored to your specifications. Contact our design team to discuss your vision, and we'll craft a unique piece that reflects your personal style and preferences.
What is your warranty and care policy?
All Aurum Forge Co. pieces come with a lifetime warranty against manufacturing defects. We recommend regular cleaning and proper storage to maintain the beauty of your metalwork. Detailed care instructions are included with every purchase.
Can I return or exchange my purchase?
We offer a 30-day return and exchange policy on all items in original condition. Custom and bespoke pieces may have different terms. Please review our full return policy or contact our customer service team for assistance.